Address: | Cf-156, tank no-6, saltlake, kolkata-700064, 700064 |
I had purchased a sony lcd color tv klv 32bx300 (Serial no : 2452511) on 14 february 2011 from sony center 4a, elgin road, kolkata-700020 vide invoice number-7833 dt[protected]. I regret to inform you that the screen of the tv is completely defased with patches. Hence the picture quality is very bad. Tv is now in bad shape and cannot be used anymore. How can tv which is used only for 4-5 years have problems?
I strongly believe this due to manufacture defect. As per my enquiry it is reveled that several similar case are reported. I believed sony product always have quality which is the only reason to buy sony bravia lcd tv spending 28990/-rs. Two images of the blurred screen are attached here with for your ready reference. When contacted sony customer care in kolkata they told me if you pay 11000 rs we will replace the screen. What logic is that?. I request you kindly depute your quality control engineer to inspect the device.
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