Sony India — Sony Bravia LED 65 Inch 65X80J

Address:

Andheri West Mumbai

Have purchased above tv from Croma New Link Road Andheri west outlet on[protected] just 2 months old currentlty under brand warranty.
Have experienced internal damage on panel without any single minor scratch on outside panel.
Internal damage is only visible once TV is on.
Sony Service Center Technician has declared as physical damage but not in position to explain the cause for same as surprise to see not a single scratch on outside panel and asking for INR 40000 for repair cost by giving upfront discount of 20%.
My family is not accessing the TV since last 25 days and no upfront communication is received from sony authorized service center.
Croma is also trying to get the justification for damage but sony service center is declining same.
Request for immediate replacement of TV set..
My registered mobile no. with croma [protected]