Sony India — sony bravia led tv 40 not working

Address:

Jaipur, Rajasthan, 302017

Dear team,

Kindly update me the status of my following complain.

53515121 complain no

My problem is since 10th april 2019 and till date it is not resolved and engineer says that only tv replacement was solution or no other solution.

This is the brand of sony tv.
This is the image of a top leading company in tv market.

Let me know that any solution for my tv.

Regards
Kamlesh meena
[protected]