Sony India — sony bravia tv and camera

I purchased a sony smart tv and sony camera, for skype. This feature worked for some time on the tv. More recently we receive a message which states "this feature is not available". It appears that sony has removed support for skype from its tvs in india through a firmware revision on the tv. This is an unexpected shortcoming of an internet connected smart tv; where the company removes a working feature on the tv. This also voids the effort and cost we had in selecting, purchasing and installing the tv and camera.
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Which symbol, i do not identify that why i have a screenshot, i will attach a photo that i have a problem. So please fast reply

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