Sony India — sony C3

Address:

Mumbai City, Maharashtra

i dont know if at all this will be ever resolved or no..but just thought that you guys should know i am your customer and thinking that sony is a nyc brand and value their customer i bought a phone C3 on 11th oct 2014...it stopped working on 16th oct 2014..i went to a service center thinking they will HELP.. but the people there are rude rather i should say illitrate...i sat there that day for good 6 bloody hours and finnally they said its working now..while i was coming back home within 30 mins its stopped working again...i wnt there crying as i have paid 23000 for that phone..forget about sympathy they dont even have manners...finally they dicided that i should get a new phone...and a girl so called the senior most there who cant even wear proper slippers is roming in sercive center without slippers nammed neelam said that i will get a ew phone after 3-4 days...now 3-4 days are over i called them...mind it I CALLED THEM they did not bother to call me up and inform that phone has arived or no...so as i am a valuable customer of sony i called them up to ask MY phone has come or no..they said no it'll come after 7 day...me like a fool without a cell phone waited...after 7 days obviously i didnot get a call from them i had to call them...they said phone is here please collect..i went to sercive center to get my new hand set and that was also not workinng its 01/11/2014 to day i still dont have my cell phone with me..please tell me what and how am i suppose to react and do afer paying 23000 and cant even use the phone for 6 days and travelling from south mumbai to malad for the phone 10 times like a crazy persone forget about the money that i have wasted but the stress and disrespect given to me by that service center,