Sony India — sony dj system

Address:

Gurgaon, Haryana

Hi

I bought a sony dj system unit from ambience mall sony center and the same was promised to be delivered yesterday, i. E. 6th may 2018. However, the same has not been delivered yet. Upon calling them yesterday the staff was rude not helpful, disconnected the call and didnt reach even once to say the stock isnt available. Today, 7th may they still didnt reach back to me giving a confirmation. Upon calling several times they have given this logic that the stock isnt available in entire gurgaon. The thing is if the stock isnt available then they should not be selling it with a promise of delivery on the same day. Now i still dont have any idea when they would deliver and would they even deliver the correct product. Therefore, i am registering the complaint here so that the necessary actions can be taken.

I have paid from debit card 29, 000 and i do not have received the product neither any estimated delivery date.