Sony India — Sony does false marketing and failed to honor the warranty

Address:

Chennai, Tamil Nadu

Dear sir, I have a sony xperia zr mobile phone. The display of the phone recently broke by itself without subjecting to any physical damage and not meeting with any kind of accident.The phone is still under warranty but the service center in chennai refused to repair it within warranty saying physical damage will not be covered. Now i feel cheated because the 1.The mobile was advertised as shatter proof (Shatterproof sheet on scratch resistant glass) 2.The warranty should have been honored since the physical damage was not caused by me but it happened due to poor quality or defective product. Now i want to file a petition in district consumer redressal court.