[Resolved] Sony India — Sony handset display issue | |||
Hi have got Sony Xperia L having model number C2104. The handset is still under warranty. I bought the same in October 13 month. On the handset screen under call logs, there are some logs from which the last number got skipped. Screen only shows the 9 digits and the 10th digits faded out. I contacted the Sony service center located at Mahatre bridge, Kothrud, they submitted the handset for 2 days, but after 2 days the issue was still there. After that they again submitted the handset for 10 days, and according to them they replaced the motherboard of the handset, which according to them should resolve the issue, but after using the handset, issue again arises. I don't know, its 2 times now that i have submitted the handset in service center, and what i can assume is they don't even test the handset before delivering to customer. Now again i need to go to service center and have to submit my handset, and again it will going to take about 10-15 days, but i don't have any guarantee that the issue will resolve now. Can you please suggest me what should i do to get my issue resolved. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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