| Address: | Dakshina Kannada, Karnataka, 574153 |
I gave my handy cam for repair in sony authorised service centre, g-14 deepa plaza ground floor, m g road, karnataka, mangalore 575003 on[protected] for a minor repair. It was functioning properly. There was no problem to use it. Only the date and time were not saving. Then after about one month it was told that while repairing zoom button is broken. According to me it has happened due to carelessness of the technician who handled my camera. When i handed over the camera in the reception counter, the same technician did not fix the battery of my camera properly. At that time only i understood that the technician is not a skilled one. According to me due to mishandling of the camera zoom button got damaged. So it is the responsibility of the technician or the company to repair my camera and return it. But in sony service centre in mangalore they do not have any responsibility. They have kept quite. Not informing me anything. The head of that centre so called manager (Caretech service centre) do not know anything about this issue. As on today since 1 year 2 months 17 days my camera is in their service centre. It has lead to so many inconveniences and losses for me.
Now camera is in abhinav enterprises. According to me camera is spoiled by tecnician and hence either sony company has to some how repair it and give me or to replace it or to refund the cost of it. Was this information helpful? | 
