Sony India — sony ht iv300

Address:

847/10 Phool Bagh colony meerut, Meerut, Uttar Pradesh, 250002

My sony home theatre ht iv300 main unit was repaired through sony authorised service center (Unique quality experts) in which a module (Motherboard) was replaced by the service center with a expense of 5000 rs approximately. The system was handed over back on 11nov 19. Due to the change of above module some other problems in audio are being faced which was intimated to service center through customer care and now the service center is saying that the problem is in amplifier unit. It is pertinent to mention that the response of the service center is very pathetic wherein the system handed over to customer on first repair was not fully checked. And since the problem of amplifier is interconnected to the motherboard, service center should bear the cost of it not the customer. At present the system is in custody of service center and has become completely
Non operational due to the negligence of service center. Request take necessary action.