Sony India — Sony india pathetic customer service

Asad A.

from Karad, Maharashtra

May 30, 2017

Address: Thane, Maharashtra, 400612

I had been facing a problem with the tv since 8th may already have registered a complaint for the same complaint id — 39353633, but there is no response of any one on the same since last 20 days, i have called sony many time they just assure that the complaint will be resolved in 2-3 days, whenever i call the service center they just hangup the call and other numbers are not working
Sony customer service agent are not able to speak in proper english even when english language is selected

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Sushma S Gowda

from Kanniyakumari, Tamil Nadu

Jun 12, 2017

I had been facing a problem with the LED TV Model - Sony 32" LED/KLV 32W562D purchased on 11-Aug-2016.. Facing display problem since 2nd Jun 2017 and complaint have been registered with the following details —Dear Customer your Service Request ID 39826195 is assigned to Abhivrudhi Tech ; Bangalore ; Phone No:080/22442233/0123, but there is no technician able to get it resolved since last 10 days they just said and went mother board problem, i have called sony many time they just assure that the complaint will be resolved in 2-3 days, whenever i call the service center they just hangup the call and other numbers are not working. Worst customer service brand ever seen ...