Address: | Nellore, Andhra Pradesh |
Dear Team,
below mentioned is my Problem still not resloved. please kindly reslove as soon as possible.
Dear Mukesh,
yesterday i have received call from Sony service centre that i have received a recycled Mobile for My Sony xperia Z1. It doesn't look good as my mobile. I am unable to accept it for my mobile. Kindly arrange a new Mobile or please resolve my handset problem.
Service Id : W[protected]
Regards,
Rasheed
[protected]
[protected] Forwarded message[protected]
From: RASHEED SK
Date: Tue, May 19, 2015 at 5:09 PM
Subject: Re: Sony Xperia Contact Center, Service Request: 1-[protected]
To: questions.[protected]@support.sonymobile.com
Cc: sonyindia.[protected]@ap.sony.com, [protected]@ap.sony.com, Global.[protected]@sonymobile.com
Mr.Mukesh,
as per our telephonic conversation, I have resubmitted my mobile on your Sony service centre at Nellore location. Kindly replace my mobile with new one if the problem is not solved.
ticket id : [protected]
IMEI No. [protected]
Regards
Rasheed
[protected]
On Sat, May 16, 2015 at 11:55 AM, wrote:
Sony Mobile
SupportSign upSoftware Update
Dear Mr. Shaikh,
Greetings from Sony Xperia support.
We value the importance of your concern.
In response to your query, we would like to inform you that we are arranging a call back for you in next 48 hours from our relevant department. Kindly allow us with some time.
If you need any assistance or clarifications, please feel free to contact Sony Xperia Support at the Toll Free number[protected]Working Timings-9:00am to 9:00pm: Mon-Sun) alternately, you can email us at questions.[protected]@support.sonymobile.com
For the latest news, information and product support please visit www.sonymobile.com/in & below mentioned links for additional support:
Thank you for contacting Sony Xperia Support.
Always looking to serve you better.
Kind Regards,
Harshit Soni
Sony Xperia Customer Services
REUSE REDUCE RECYCLE: Sony strives to achieve a zero environmental footprint throughout the lifecycle of our products and business activities.
Please follow this link to know about recycling of your electronic products: http://www.sony.co.in/article/503906/section/environment
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[THREAD ID:1-8R930Q0]
-----Original Message-----
From: [protected]@gmail.com
Sent: 5/15/2015 05:35:53 PM
To: questions.[protected]@support.sonymobile.com
Subject: phone Question to support
From:
Subject: phone Question to support
Phone model: sony xperia Z1
IMEI: [protected]
Message:
hai team,
this is Rasheed i am from Nellore(AP) iam purched sony xperia z1 on jan'15, present my phone is The ear speaker noises are coming again and phone is hanging a lot time i am not satisfaction on your sony product
service center Job No. W[protected]
Ticket ID [protected]
IMEI No. [protected]
Additional information:
First Name: Rasheed
Last Name: shaik
e-mail: [protected]@gmail.com
Phone number:[protected]
City: nellore
Postal code: 524002
--Recipient: questions.[protected]@support.sonymobile.com
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