Sony India — Sony india too costly spare parts and horrible service center... Beware from sony mobile.. | |||||
Dear sir, On 2014, i purchased a brand new sony xperia m dual (Imei/serial no: [protected]/32) model c2004 @ 15500 rs from bangalore. Suddenly on 01 apr 2016, while putting sim in my mobile phone i found its "sim slot 1" not working. Immediately i rush to sony service center (Indranagar), bangalore for repairing, there customer care executive told me that sim slot 1 is damaged so will repair the full assembly and will take around 07 days and approx rs 2500 for repairing work. There are few question of mine to sony: (1) once a sim slot is damage then why your engineer told me to change the whole body. Why don't you change this parts independently. (2) sony demands me 2500 rs for repairing 1 part only, i don't understand why sony spare parts is so costly. Regards, Sunil bhandari [protected] Was this information helpful? | |||||
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horible service center...still there is no response even after so many days.
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