Sony India — Sony is not providing Accidental Damage Protection.

Address:

Ludhiana, Punjab

Please note that I had given my Sony Xperia Z phone on 3rd July, Job No.W[protected], to your authorised service centre, AROMA INSTANT SERVICES.I bought it on 1/2/2014 with the M.R.P of 35000/-. There was problem in its Wifi and Mic and is under ADP. After its inspection the service center told me that they are going to replace it under ADP. Please note that till now i have not received my cell once and every time I go there I am given next weeks date. I have provided every proof four times till now .13 days before I submitted my last proof and but when I visited yesterday, They said "Sorry we didn't received any proof from your side" and after searching it for 5min ..they found it in their own cabin .Finally my precious 13 days are wasted again.Today its 30th day and they haven't given the phone yet. Today I called them up.. a lady picked up the call. She told to wait for next 25 days due to lack of Xperia Z ... I kindly request you to replace my phone.