Sony India — sony LCD digital 40EX520LED not working

Address:

Patna, Bihar

I am having sony LCD digital 40EX520LED Bravia television at my Patna (Bihar) residence purchased 3 years ago. It is having some technical problem. Picture is not clear rather it is overlapping double image without clarity and the screen is also not working properly. I have written several times to the customer care. Lastly I registered a compliant with sony customer care. and allotted with a service ID no: 23478756 on[protected]. Based on that service personnel came and just by seeing the the tv he came to a conclusion that the panel board needs to be replaced with new one. this will cost rupees 21, 000/-.(because of brand name only i purchased this tv) since the product is out of warranty. if this will work only for guarantee period, what is the requirement for me to go for such highly branded item which is costing more) What can I do for such type of problem. I am feeling uncomfortable with my SonyLCD digital 40EX520LED Bravia television if solution is available please provide it for me from the below mail address . [protected]@gmail.com so I request you please arrange to rectify the problem as early as posible. thanking you, Dr.Gupteshwar singh patna Mb. [protected] E mail ID: [protected]@gmail.com