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Sony India — sony led 32 inch klv-32r482b display panel problem

To
The MD/CEO
SONY INDIA
INDIA

I had purchased Sony Bravia 32" LED Model KLV-32R482B in Dec, 2015 and now within 3 years, sudden blurring of images on display with white/black/blue vertical line is developed since two days. I called sony customer care and lodged a complaint with ID 49923206. The engineer visited us and told that it is the Panel problem. According to him, the new panel will cost around 13700.
My issue is how it is happened to the panel of a reputed company within a short period of 3 years and it questions the credibility and reliability of SONY . It breaks my trust on SONY.
I like to request you kindly repair my TV with new SONY panel at a less cost(13700 is too much).

Dr Rajiv Paul
[protected]@gmail.com
Delhi 110085
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Yes i have this same model 32 inch purchased in 2014 this same problem happened to my tv, technican said 10000rs want to change, early i bought sony lcd that also dislay problem, finally technician saying all led tv will have complaint after 4 to 5 year,
Finally i buyed vu 40 inch led tv crisp and clarity sound, technician saying dont use over time tv thats only way to increase life.
I also have the same issues after 4 years of purchase Technician from Sony told to replace the panel, The cost for replacement will be Rs. 12000/- Now I am thinking to purchase Other low cost brands. Don't buy the Sony. New Sony product is low Quality.
I am also facing display problem and the technician is saying 12000 Rs. I bought sony TV for 36000 5 years back going by its brand name. Now I don't have that faith on Sony Items.

Anyone tried with panel replacement option?
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Me too. In about 4-5 years the display has gone faulty. Sony servicing says "Deposit your TV to us and get 25% off on your new sony TV." I found it Unpalatable . WHY AGAIN SONY?
My complaint also same as above, as I had purchased Sony Bravia 32" LED Model KLV-32R482B sudden blurring of images on display with white/black/blue vertical line is developed since two months. I called sony customer care and lodged a complaint. The engineer visited us and told that it is the Panel problem. According to him, the new panel will cost around 13700.
My issue is how it is happened to the panel of a reputed company within a short period of years. It breaks my trust on SONY.
I like to request you kindly repair my TV with new SONY panel at a less cost(13700 is too high). Even the Chinese brands will perform well for many years compared to SONY and price, maintenance is also very low while compare to Sony.I am very much disappointed with this product.

My complaint also same as above, as I had purchased Sony Bravia 32" LED Model KLV-32R482B sudden blurring of images on display with white/black/blue vertical line is developed since two months. I called sony customer care and tey said it is. Probem of panels and its replacement cost wouldbe approx 15000.if panel costs is Rs. 15000 then wy should i go for it better than would like to purchse another brands. There is lots of choice now a days. Sony products are not not trustable now.I am very much disappointed with this product.KLV-32R482B. Further request if i got a suitable replacements service for it then definitely will be happy to say about the service of Sony

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