Sony India — sony led 32 inch klv-32r482b display panel problem
I had purchased Sony Bravia 32" LED Model KLV-32R482B in Dec, 2015 and now within 3 years, sudden blurring of images on display with white/black/blue vertical line is developed since two days. I called sony customer care and lodged a complaint with ID 49923206. The engineer visited us and told that it is the Panel problem. According to him, the new panel will cost around 13700.
My issue is how it is happened to the panel of a reputed company within a short period of 3 years and it questions the credibility and reliability of SONY . It breaks my trust on SONY.
I like to request you kindly repair my TV with new SONY panel at a less cost(13700 is too much).
Dr Rajiv Paul
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Sony India customer support has been notified about the posted complaint.