Sony India — Sony LED bravia TV 55 inch

Address:Chennai, Tamil Nadu

Display failed a little after 2 years. Registered complaint and given service ID. After 15
days of followup multiple calls per day technician lands up. Next day declares the equivalent of a
picture tube is gone and cost willbe Rs 40, 000. The next day call and says that he can do it for Rs 16, 000
The next day we call to confirm and they say now that the charge is Rs 1, 50, 000 (That is right 1.5Lacs). Can you believe this. We have been loyal SONY users starting from Trinitron TV 1982 (which still works!!!), Xperia, playstation, vaio computer.
This is a rip off. THis is surely a design problem on SONY side which they are trying to capitalize. Can we take this up some where and get some relief?
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Feb 18, 2015
Updated by ganes51
A. Ganesh Raja
32B Madava Road, Mahalingapuram, Chennai 600034
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information