Hi Team,
Need to escalate the issue, below are the Sony LED TV details purchased from Radhika Electronics 3 Yrs ago -
Sony 3DLEDTV not working. Model - KDL-43W800C, Serial no.-4508750.
Currently facing issue with TV after starting in few minutes the screen gets blurred, for the same case was raised with Sony and recieved -Request ID 53675625 is assigned to Chaitanya Electronics; Shop no-18/19/20; Gawade Kunal Garden; Opp Gawade Petrol Pump; Pimpri; Chinchawad Link Road; Chinchawad; Pune 411033; Phone No:[protected] / [protected] / 98509935.
Now after inspection the Eng. Atul said that there is with Panel Pad part which controls the screen has problem and need to be replaced and estimate was given approx 6000/- RS.
After almost waiting for 12-13 days still part is not available and now Chaitinaya Electronics is telling to replace the entire panel which is going to cost up to 23-24k.
Hence requesting Sony to look in the case and suggest it is worth that World wide branded Company says that the parts are not available and entire TV needs to replaced.
Need some solution on the same as the TV is only 3 Yrs old and the purchase cost was 60k.
Waiting for earliest resolution.
Regards,
Sudhir Patil
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