Sony India — sony led get damaged within 3 months of purchase

Address:

Ratnagiri, Maharashtra, 410501

Hi,

I bought sony led model no: 24p413d 8927063 on 4/6/2017. Last week the picture tube got damaged. We went to the shop from were i purchased this model.

He is denying to get this led ok and is asking us to pay rs 6500 for the picture tube.

I wanted to know if sony cannot last even 3 months then what's the use of paying so much of amount on any product.

Why do you guys even provide warranty if you dont wish to actually give customer service or repair the products.

I am highly disappointed with the service and the brand.

I am expecting some reply from you guys since it's only been 3 months and the led got damaged and the service centre is also not ready to get this repaired.

Prashant shendge
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