Sony India — sony led klv-49w672e/2017 tv does not persist user manual setting

sachin19jan

from Gurgaon, Haryana

Address:

Alwar, Rajasthan, 301001

Hi, I purchased Sony LED KLV-49W672E/2017 Series. This product have problem with persistent memory, I set clock and I set different color picture mode. Once i switched off my television it will reset time and color picture mode set on default mode VIVID. I have a question with sony is user each and every time set clock time and every time he/she need to set color as per his choice. I paid for it 68000 and I am not happy with product quality, Please replace it with other sony android tv who have internal memory at least it can store user preferred settings. Please do needful I am sony old customer don't want to post everywhere about sony worst quality product. i want replacement or money back. Sony is brand that's why without watching about product review. I blindly purchased this product.
Please call me over [protected] and assist what should I do to get my trust on sony.

Was this information helpful?

No (0)

Yes (0)

Sony India customer support has been notified about the posted complaint.

Aug 15, 2017

Updated by sachin19jan I received call from somewhere with the contact number [protected] and another call from from [protected], they asked me card number and validity. They suggest they are from sony customer care they want 10 rupees processing fee for the complaint register our database and my problem resolved in 5 days. I feel that's is fraud that's why I didn't share the information please inform is that valid sony customer call if it's fraud call please take it seriously and take action against.

Aug 17, 2017

aroosh007's response Waiting for your reply plzz reply asap

Regards
Rajesh
[protected]