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ASHVINBHAI GORDHANBHAI KAPADIYA
CHANAKA PLOT,
AT : BHESAN
DIST: JUNAGADH
GUJARAT
MO. [protected]
RESPECTED,
THE OFFICER,
CUSTOMER SERVICES CENTRE,
SONY INDIA PVT.LT.D
NEW DELHI
Sub. : A complain letter and for Replacement of Sony Led TV serial no 3388678
It is for your acknowledge and kind consideration that I am residing at Bhesan the taluka place of district Junagadh (Gujarat). I bought sony Led tv mentioned serial no and also invoice for which is attached along with this. There was some technical issue in it and it is under warranty period. I emailed you on 18/6/2015 for whole matter of inconvenience and problems till without resolution. I didn’t got reply of any emails yet which is very shabby as reputed co. like you.
As per co. rule and norms, I complained of that on your toll free no on 11/6/2015 ref no. 25913333 sms of which I got later. A technician arrived on 13/6/2015 who clarified that a part of this TV set is damaged or anything and later informed that a particular part is not available at any service centre in India. They told that these kind of damaged parts have to be brought from abroad which will take a ten days time. But our personal experience is worst in this matter and ever parts provided are not of good quality and what about the inconvenience I suffered on cost of my time and business.
Companies are highly advertising to attract customers and misguiding which damages us economic loss and also make fraud. All together it is not our fault but from company side or it is too late, I will not accept any kind o[censored]ntrustworthy part at company’s convenient time. It is my kind request to give me piece to piece replacement.
Kindly look into the matter immediately and take quick steps to resolve the matter.
Yours faithfully,
Ashvin Kapadiya
CHANAKA PLOT,
AT : BHESAN
DIST: JUNAGADH
GUJARAT
MO. [protected]
RESPECTED,
THE OFFICER,
CUSTOMER SERVICES CENTRE,
SONY INDIA PVT.LT.D
NEW DELHI
Sub. : A complain letter and for Replacement of Sony Led TV serial no 3388678
It is for your acknowledge and kind consideration that I am residing at Bhesan the taluka place of district Junagadh (Gujarat). I bought sony Led tv mentioned serial no and also invoice for which is attached along with this. There was some technical issue in it and it is under warranty period. I emailed you on 18/6/2015 for whole matter of inconvenience and problems till without resolution. I didn’t got reply of any emails yet which is very shabby as reputed co. like you.
As per co. rule and norms, I complained of that on your toll free no on 11/6/2015 ref no. 25913333 sms of which I got later. A technician arrived on 13/6/2015 who clarified that a part of this TV set is damaged or anything and later informed that a particular part is not available at any service centre in India. They told that these kind of damaged parts have to be brought from abroad which will take a ten days time. But our personal experience is worst in this matter and ever parts provided are not of good quality and what about the inconvenience I suffered on cost of my time and business.
Companies are highly advertising to attract customers and misguiding which damages us economic loss and also make fraud. All together it is not our fault but from company side or it is too late, I will not accept any kind o[censored]ntrustworthy part at company’s convenient time. It is my kind request to give me piece to piece replacement.
Kindly look into the matter immediately and take quick steps to resolve the matter.
Yours faithfully,
Ashvin Kapadiya
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CHANAKA PLOT,
AT : BHESAN
DIST: JUNAGADH
GUJARAT
MO. [protected]
RESPECTED,
THE OFFICER,
CUSTOMER SERVICES CENTRE,
SONY INDIA PVT.LT.D
NEW DELHI
Sub. : A complain letter and for Replacement of Sony Led TV serial no 3388678
It is for your acknowledge and kind consideration that I am residing at Bhesan the taluka place of district Junagadh (Gujarat). I bought sony Led tv mentioned serial no and also invoice for which is attached along with this. There was some technical issue in it and it is under warranty period. I emailed you on 18/6/2015 for whole matter of inconvenience and problems till without resolution. I didn’t got reply of any emails yet which is very shabby as reputed co. like you.
As per co. rule and norms, I complained of that on your toll free no on 11/6/2015 ref no. 25913333 sms of which I got later. A technician arrived on 13/6/2015 who clarified that a part of this TV set is damaged or anything and later informed that a particular part is not available at any service centre in India. They told that these kind of damaged parts have to be brought from abroad which will take a ten days time. But our personal experience is worst in this matter and ever parts provided are not of good quality and what about the inconvenience I suffered on cost of my time and business.
Companies are highly advertising to attract customers and misguiding which damages us economic loss and also make fraud. All together it is not our fault but from company side or it is too late, I will not accept any kind o[censored]ntrustworthy part at company’s convenient time. It is my kind request to give me piece to piece replacement.
Kindly look into the matter immediately and take quick steps to resolve the matter.
Yours faithfully,
Ashvin Kapadiya