Sony India — Sony led tv kdl40 hx750

I have purchased this television in dubai through one of my friend in jan 2011.
The tv was working from may 2016. By contacting sony service centre, i came to know that led panel got problem and tone replaced at cost of 26500 rupees.
How come the led panel can go wrong within 4.5 years.?
What about sony reliability.?
I didn't expected this quality from sony.

Another sad point is the service, the part is ordered and it is in transit and still not arrived.

Moreover the service personnel unable to track the status of part and does not have any idea, when the part will arrive?

I have really concerned about the quality of products as well as service.

I will not buy any sony products here after and will not recommend sony products to my friends.

Worst product

Worst service.

If you want to be happy, do not buy any of somy products..
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Sony LED TV KDL40HX750.
I have purchased this television in Dubai through one of my friend in Jan 2011.
The TV was not working from may 2016. By contacting Sony service centre, I came to know that LED panel got problem and to be replaced at cost of 26500 rupees.
How come the LED panel can go wrong within 4.5 years.?
What about Sony reliability.?
I didn't expected this quality from Sony.

Another sad point is the service, the part is ordered and it is in transit and still not arrived.

Moreover the service personnel unable to track the status of part and does not have any idea, when the part will arrive?

I have really concerned about the quality of products as well as service.

I will not buy any Sony products here after and will not recommend Sony products to my friends.

WORST PRODUCT

WORST SERVICE.

IF YOU WANT TO BE HAPPY, DO NOT BUY ANY OF SONY PRODUCTS..
Sony LED TV KDL40HX750.
I have purchased this television in Dubai through one of my friend in Jan 2011.
The TV was not working from may 2016. By contacting Sony service centre, I came to know that LED panel got problem and to be replaced at cost of 26500 rupees.
How come the LED panel can go wrong within 4.5 years.?
What about Sony reliability.?
I didn't expected this quality from Sony.

Another sad point is the service, the part is ordered and it is in transit and still not arrived.

Moreover the service personnel unable to track the status of part and does not have any idea, when the part will arrive?

I have really concerned about the quality of products as well as service.

I will not buy any Sony products here after and will not recommend Sony products to my friends.

WORST PRODUCT

WORST SERVICE.

IF YOU WANT TO BE HAPPY, DO NOT BUY ANY OF SONY PRODUCTS..

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