Sony India — sony led tv model klv32w562din5

Address:Kolkata, West Bengal

I have purchased the above led TV on 30/08/2016. About 01/04/2018 the display of the T. V become multicolour. Then I have reset the system of the T. V. After that the display become OK. Then after I called Sony service center. One man came to my home. That time my T. V did not become multicolor. He told that if T. V again become multicolor then don't do anything and let T. V on until mechanic come. We have done the same thing and my T. V become black. Then I brought to to the service center on 04/04/1018. The mechanic told me that it is 99% chance of pannwl become worst and it will cost you only Rs. 708/- only. I told them that my T. V is in 2 years warranty but they told that look towards so tiny written letters. It is written 1 year T. V and I year pannel. I totally amazed. How Sony like braded co make fool to public. They told that if the pannel is worst. Then you will not be informed. And if the mother board become worst, your permission is necessary. But I have not received any call. Then I thought there is no any problem. then I called him number of time but they not received. After some time they received and told mother board become worst. And you should pay Rs. 6050/- and warranty is for 3 months.
So my question is that why should I purchase Sony brand. a lot of co. is available in market in less rupees than Sony. i am totally disappointed. i feel very sad when Sony mechanic told that it is electronic kharab to hoga hi.
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Sony India customer support has been notified about the posted complaint.
Apr 05, 2018
Nias jamal's response
Display line & while colors
Complaint comments 

Comments

KDL EX520 Display line .I have complaint registered to sony servicentre then technician visited, he say the display problem replace cost in 24000.00. This models also full panel complaint .what will do?

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