I Have purchased SONY LED TV. Model - KDL - 46 EX 520 and SL no - 2439305 in June 2012 from Suriya Kiran Electronics Jwalaheri Delhi and in July 2014 had problem of no Picture coming on Screen, Black Screen, Complaint logged to Service Centre Karampura delhi, Engineer Visited after two days and intimated some parts are to be changed and asked Rs 3000/ after three days came and changed some spare and intimated that The T.V.Need to be sent to Service Centre Karampura Delhi, T.V.Sent to Karampura Delhi, they have told will inform you by evening that when the T.V.will be ready, no information after 3 days when service centre called they will inform with in two days, This is happening from Last one month and we understand that no action has been taken,
We have take a Branded T.V for better performance but we are finding that the Sony is Cheating the people and no one is there who will listen,
Can any Sony Service dept Senior is having any moral to support their Customer, If any pls provide the support and get the T<V repaired and deliver to us,
This is really too bad,
If it is continuoued like this we will ask our friendship not to purchase the Sony Products,
A.K.Singh, Was this information helpful? |
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