Sony India — Sony Liv deducted money from my credit card without my consent
G
getzjoyforever
Aug 8, 2021
Address: 4th Floor, Interface Building No. 7, Off Malad Link Road, Malad West, Mumbai - 400 064, India.
Website: www.sonyliv.com
I had subscribed (for period 8Aug2020-7Aug2021) for sony liv premium membership on the app and paid for the same through credit card account. I subscribed only for one year and i didn't know that they will also deduct money for the next year without my consent. I received a message today stating that my membership is renewed and money has been deducted from my credit card today. Now money has been deducted from my credit card account without my permission for one more year's subscription which I did not want to renew. I have sent an email to the customer support of sonyliv to which i requested for my unsubscription but there is no response yet. An amount of 999 is deducted from my credit card account illegally.
Please help on this.
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