Sony India — sony mdr650bt hinges broken

Address:

Thane, Maharashtra, 400615

I bought sony mdr 650 bt less than a year ago.
Thanks to its delicate hinges, they got broke within 6 months o[censored]sage.

I reached sony service center s. B. Electronics thane-400607 and they say that this specific model can not be repaired by sony as per sony india. It was really shocking to know that you provide after sale support specific to product. Is this what we get in return of brand loyalty. I have been using sony for years now and first time i had to visit the service center just to witness such a poor support.
While earphones are still on sale everywhere why repair is not being provided?

Now the option service center is giving is that they will provide new headphones with some discount. Why should i buy new ones while my earphones are working perfectly with just hinges broke.

Really disappointed with sony service. Kindly guide me the way forward.