Sony India — Sony mobile handset replacement delay

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi!

With reference to my registred serivice job no - [protected] at amber electrnoics, shop no 40-41, iin floor, wave mall, sec-18, noida - 201301. Writing here with great pain and frustration with kind of response & service this service center has provided so far

I submitted my handset sony xeperia on 08/08/2016 as sim was not getting detected in same. I was told to wait till 15-20 days for replacement with new handset at par with z1 series.

It has been not 27 days since then not a single communication till date and what is more frustrating when we tried to follow up, always received very poor & indifferent & sometime rude response.

Request you to look in to matter and please help to get arrange replacement now without any further delay and drastically improve your customer communication & over phone etiquette for this service center.

Best regards!
Paramjit singh
+91-[protected]/[protected]