[Resolved]  Sony India — Sony Smart TV - 32W70B - Failed during installation itself

Address:Chennai, Tamil Nadu

I bought a Sony Smart TV - 32W70B on Jul 1st at Jeyachandran Stores, chennai. It started to give problem on the first day itself. It does not connect to 4mbps wifi connection as well, tooo slow navigation inside control on browser. Internet, the main feature on the Samrt TV is not working and its standing useless. Neither the technicians nor the customer care executive do not know what's the problem. As well careless answers from both customer care as well as the technicians. The sales guys at Jeyachandran, just raised their hands as if their job is over just after selling the product to the customer. Feeling frustrated in buying this Smart TV from Sony as from a wrong store Jeyachandran - Chennai.
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Aug 14, 2020
Complaint marked as Resolved 
Sony India customer support has been notified about the posted complaint.
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