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Sir i am m konda reddy iam from guntur my mobile is sony xzs iam given my mobile in 9month in service center iam given my mobile power of cimplante so 15 day offter he teling this model not repaier set so iam not repair the mobile so sir iam prosed to legal complent sir my num[protected]
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hello sir,
i am vimit kumar(customer), having sony tv kdl42w850a (invoice copy of bill attached), tv suddenly stopped working, called sony toll free number [protected] got Service Request ID 51309692 and assigned to Aar Vee Infoservices - S.V road; Santacruz (W); Mumbai - 400054; Phone No[protected] / (0) [protected] ; fault in Motherboard was diagnosed so as per sonyindia policy i paid half of cost of motherboard Rs 5000/- to sony india and 7 working days were committed to reactify the problem with new motherboard But after more then 15 days wait, after again enquiry with aar vee infoservice it was told motherboards is not available wait further for alternative solution and on 30/11/2018 evening 17:53 ( link is provided https://www.sony.co.in/electronics/televisions/w800f-series) and this model tv was proposed . Being a customer who believes in quality of sony product not satisfied with the proposed solution so i asked for paid upgrade to 55inch 4k tv and respective model details also provided to aar vee infoservice, which was denied in name of company policy; later on again calling on toll free number it was told atleast choice of tvs is being provide to choose tv, but it is not provided to me, i am quite dissatisfied and unhappy with the forcefully accepting this solution, so i wrote many mails to Sonyindia.[protected]@ap.sony.com and service request number (SONY INDIA=[protected] and provding every details each day i am fedup nobody is reponding and your customer care only committing 24hrs daily wait and no response, since long and today is 21st december 2018 and i also want to highlight the fact the without tv these days its hard to survive and forcing me payment for tv as i[censored] pay now it will take 20 more days to deliver tv, it is highly humilating and disappointing, kindly look in to the matter, and hoping for better response
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i am vimit kumar(customer), having sony tv kdl42w850a (invoice copy of bill attached), tv suddenly stopped working, called sony toll free number [protected] got Service Request ID 51309692 and assigned to Aar Vee Infoservices - S.V road; Santacruz (W); Mumbai - 400054; Phone No[protected] / (0) [protected] ; fault in Motherboard was diagnosed so as per sonyindia policy i paid half of cost of motherboard Rs 5000/- to sony india and 7 working days were committed to reactify the problem with new motherboard But after more then 15 days wait, after again enquiry with aar vee infoservice it was told motherboards is not available wait further for alternative solution and on 30/11/2018 evening 17:53 ( link is provided https://www.sony.co.in/electronics/televisions/w800f-series) and this model tv was proposed . Being a customer who believes in quality of sony product not satisfied with the proposed solution so i asked for paid upgrade to 55inch 4k tv and respective model details also provided to aar vee infoservice, which was denied in name of company policy; later on again calling on toll free number it was told atleast choice of tvs is being provide to choose tv, but it is not provided to me, i am quite dissatisfied and unhappy with the forcefully accepting this solution, so i wrote many mails to Sonyindia.[protected]@ap.sony.com and service request number (SONY INDIA=[protected] and provding every details each day i am fedup nobody is reponding and your customer care only committing 24hrs daily wait and no response, since long and today is 21st december 2018 and i also want to highlight the fact the without tv these days its hard to survive and forcing me payment for tv as i[censored] pay now it will take 20 more days to deliver tv, it is highly humilating and disappointing, kindly look in to the matter, and hoping for better response
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