Sony India — sony tv 32r482b

Address:

Mumbai City, Maharashtra, 40071

I purchased five years back, giving good service till one month back.

Blue vertical lines come only during starting, after few minutes, shows normal and clear.
I had complained umpteen times - only once one service staff visited, could not find fault, collected visiting charges rs: 240. And left.
Since then i am complaining to toll free no[protected]. They promise some service technician will come and rectify, but no one turns up.

I had sony tv before and that worked beautiful fore 15. Yrs and this one hardly five years.
I could never imagine sony service is so poor. Giving to outside service people make me worried.
Can you do some thing please? We cannot afford major expenses now and then. Besides we are senior citizens and depend on only tv entertainment.
Awaiting your early attention.
Viswanathan. Mumbai.