Sony India — Sony tv 52"

Address:

110029

Hi! Purchased a sony led 52"tv in 2012, no trouble till date but now there was some issues and the picture was not coming so called sony india for professional help.. Now the response point wise:
1) approached by technician monu on first visit, as per him a part is to be replaced of the mother board, approx price 14000/- and he would come back and repair at home - was ok by me.
2) called after a few days that the part is not available and has to be imported so he will take the tv and repair the same and give it back, cost 3800/- for repair - again was ok by me and the tv 52" was promptly picked up by sony.
3) now the information is that the repair is not possible, mother board has to be replaced for 29000/-, company silent about importing part.
Its not about the money but this sort of dealing is not expected from sony, now there is no response, tv is till not being repaired and returned, will request to pls intervene and solve this fiasco so that it does not get blown out of proportion.