| Address: | New Delhi, Delhi, 110032 | | Website: | sony india |
Dear sony team,
We had purchased sony lcd tv from gautam electronics, opp. Preet vihar, delhi.
Model no - klv-32nx500in5 (32"lcd tv) on 12.01.2011.
We did the complaint in customer care and the technician said the mother board is not available in sony warehouse in just 6 years, bz sony has stopped the manufacturing of this product, so no spare parts are available.
We got surprised as the sony is the brand leader in the electronics and we had purchased this lcd with trust to sony services. But it is a hopeless situation with us now this lcd is a electronic waste for us.
As a brand leader with much higher prices than others, sony is poorer in their services.
I personally never recommend to my friend and colleagues to go for sony s products as they are just making the money and not able to maintain their brand equity.
This is injustice with a consumer as the lcd was purchased inr 35466. Why the consumer is facing such issues.
We need the immediate solution for this issue.
Complainant's goal: to repair or compensate for my lcd, if the spare parts are not available.
Preeti mandeir contact no-[protected]
Complaint location: india › delhi Was this information helpful? | 
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