Sony India — sony tv faulty piece received

sagar dhoble

from Pathardi, Maharashtra

Address:	Pune, Maharashtra, 410502
Website:	www.sony.co.in

I bought klv-49w672e sony led tv on 24 nov 2018. Today technician came for demo. Tv didn't start. He said that it's the problem of backlight and took a part for checking. We bought a sony tv because of trust we had on sony, but we had very bad and frustrating experience! This was not expected from sony! I tried contacting sony through mail but their website says 'live chat is currently offline'. So i had to write here.

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Sony India customer support has been notified about the posted complaint.