Sony India — Sony TV LED W900B KDL-42W900B display panel issue

Address:

560068

I raised a complaint 38995563 for KDL-42W900B 3D LED Smart TV- Display panel problem in Sony, but no physical damage/crack/scratch on the TV. Sony technician visited my place and told damage has occurred in the internal display panel of the TV. Not sure why the Sony display panel is so delicate that even with soft items the panel gets damaged. After spending 73000 rupees customers are not fools to damage the equipment and spend other 27954 for display panel.