Sony India — Sony TV X Reality, 43W80C/ 2015 Android

Address:

KRISHNAKRIPA, VADAKKETHARA, PAZHAYANNUR PO

Few months back a small line appeared horizontally in my TV and I have a chat with your website and at last they asked me to update the system. That take more than one hour. Then also the same complaint persisted, even though not much problem to watch the TV programmes. Yesterday the problem worsens and about 3/4 of the TV from bottom to top is partially diminished only 1/4 of the screen seeing normal. Can you please help me to resolve this? this TV is also got from the company directly as a replacement of my old TV after the Sony service personnel opined that the display unit is not available to repair it. This is the 1nd TV have the same problem.