[Resolved]  Sony India — SONY vaio laptop problem

Address:

Ahmedabad, Gujarat

I have purchased SONY VAIO laptop model VPCSB26FG/S E1 in Oct 2011. Since the time of purchasing it is giving problems. During the warranty period the hard disk crashed and was replaced. I lost all my data during this. Now again the problem has occurred and gave it to authorized service center in Ahmedabad and this time also they said hard disk crashed and problem with motherboard also. The cost estimation is 31, 000. No proper answer from service center as to why this problem is occurring again and again. And also after paying huge sum of money on purchasing it now I have to constantly pay for the repairs. With this amount a new laptop can be purchased. Also I am constantly having a fear of losing the data even I get it repaired. They replied that you system has worked properly for 2 years isnt it!!! This was no satisfactory reply. Called customer care twice every time to explain the problem to a new person. No proper reply. The system is becoming a headache for me and was not at all worth the amount of 53, 000 I paid for it if it does not even works for more than 2 years.