Sony India — Sony xperia c4 dual mobile - display and touch screen not working frequently

saravananqln

Address:	691004
Website:	sonymobile.com

I bought one sony xperia c4 mobile worth rs.21000/- from skycell (Authorized service shop, kollam district, kerala on dt. 30.01.2016. The touch screen and display not worked on next 2 months from the date of purchese. I gave the mobile at the sony service centre on 15.03..2016 and the part was replaced on warranty and received on 16.03.2016.

Again, the same problem arised on 02.06.2016 and repeated the part replaced at the sony service centre and received on 07.06.2016.

Again the same problem arised on 23.07.2016 and gave the mobile at the sony service centre and the part replaced at the 3rd time and received the product on 28.07.2016.

And.. Now it is just 4 days, the set received after replacing the mobile set, again arised the display and touch screen hanging and not working properly.
Service centre executives not taking the problem in serious and showed unwilling to report the product failure of the sony mobile c4 to the sony india company.
(Copy of the service job sheets from the service centre and warrany enclosed for reference)

+4 photos

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Comments

cp_prakash

from Gurgaon, Haryana

I have buy sony xperia phone but after some time 6months latter, that phone's mother board creak, there is dead. sony phone is bakwaaas, very bad phone

baijusathi

from Bengaluru, Karnataka

Sir, Sorry to say that I purchased a Sony C4 set and same is got defect during its warranty period and deposited at Sony service center on 05.07.2016 at Bangalore, BENCHMARK INFOTECH due to touch malfunction. But till date the set not repaired. Please do the needful. Job No, W[protected], Mob. No. [protected]