Sony India — Sony xperia c4 mobile handset : 13mp rear camera is not producing clear images

Address:	Bhopal, Madhya Pradesh
Website:	www.consumercomplaints.in

My set is taken by the prompt services, bhopal - service centre of sony mobiles, who had not provided us the set after rectifying the camera problem even after 6 days. Sony service centre staff are not bothered the inconvenience of the customer who is without mobile set.
Even after continuous contact with the service centre and personal visit, they are getting us agreed as to hand over the set stating that there is no problem with the rear camera, as it is functioning with its high potential.
When we got compared with the other same model set, the images and performance of both the cameras, even though, they are not concentrating and stating that there is no clarity problem in the rear camera. Even they are not ready to compare both the sets to come to a conclusion with the rear camera clarity and images.

When we compare both the same model set, it is automatically exposed that the images are not coming clearly in compared to other set. They are not ready to rectify the rear camera.

We can't expect from such a highly reputed world fame company i. E. 'sony' who is having a variety of product around the world. Whether, the sony company's officials are also not bothered with their customers or after the product is sold out to the customers.

Job no: w[protected], dated 11 aug 2016
Ticket id : [protected], dated 11 aug 2016

Service centre address : prompt services, mansarovar complex,
Bhopal, madhya pradesh, india.
Phone no. :[protected]

Persons who did not responded over telephone : shri sunil malviya
Incharge : shri dev nath
Who says us, you come tomorrow, its time to close the office - even after 06 days of the mobile set with them. Rather to hear the problem and solve the problem instantly, he is calling next day.