[Resolved] Sony India — Sony Xperia MT25i | |||
Sir.. I am Parghavi from Coimbatore.. I purchased Sony Xperia MT25i on May 13th 2013 in Chennai for Rs.13500... Then my Touch in mobile have scratched and gave it to Sony service centre.. Paid Rs.4800.. They Made more than 23 days.. I waited patiently for 20 days and i fought with them.. Again after 4 days they delivered.. When they where delivering they said there is no charge, so u insert charge and it will work... I was shocked when i went home back and charged.. That is my Mobile battery is getting so much of heat while charginng and i felt it might burst also.. Charge is also not even standing for 1 minute also.. I was fed up so much.. my house is 2 hrs travel distance from the sony Service centre.. Next day i went to the centre and reported.. There was no proper response.. I Fought and again for a week they where servicing my mobile and returned back... Now my mobile is not at all in use after their service since now camera is not working, Speaker is not working properly and mainly network for the sim card is not working only in this phone... Totally i wasted 13500+4800 =Rs.18300 is waste oif money... Is this is your service? Is it fair on ur part.. Ashamed of being a Sony customer.. I used to recommend sony products for all my freinds., .. Now i am fed up and irritated with ur mobile service and will never never recommend ur product to any of my known person... I use Sony Vaio laptop, Sony Camera, Sony pen drive and Sony Xperia mobile phone... Very sad of being ur customer... I feel as if i hate my life.. Feel how fool iam to use this sony products.. better u close ur company or else Make the customer to satisfy with ur products, ... Reply me (or) take further steps i[censored] r really ashamed o[censored]r Services, ... I need answer for my Rs.18300 money... You r the responsible for this problems... There was a great problems created in my family because of this Sony product... I gave my mobile to Sri Maruthi Solution Sony Ericssion Authorised Service Centre, Peelamedu, Coimbatore My DC No:3827, My Invoice/Cash Bill No: 3876... Service centre No:[protected].. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
How much time to update my complain? Are u all Human Being? Answer for my money... My mobile fully death now... Cheaters... Making ur customers fool... U all will not be nice...
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Is there any one checking out of this complaint? Making customer fool is your good policy... Very good of your policy... Don`t u feel ashamed of your service? Without customer what r u going to do? Go and close your company i[censored] cannot service your own products... Cheaters...