Sony India — Sony Xperia SP, No value for money, bad service

Address:

Pune, Maharashtra

Hi, Please refer to previous complaint ref 1-[protected], I've been trying to get in touch with you with no satisfying response. This is highly irresponsible and unprofessional on Sony's part. If you can track how old my phone is through the IMEI number please check and tell me if this is how bad the phone should be. A fully charged battery for my xperia sp doesn't last two hours. I visited Service Centre time and again during warranty with nothing productive coming out of it. Not only implying how I wasted all my money investing in a sony phone but also expecting quality service. Ever since the phone has come back from the service centre, the battery has gone worse.I can't even resell this phone cuz the phone is that bad in demand that the value has depreciated by about 75 per cent. Tell me what I should do about this and I expect consistent support from sony this time because if it is disappointing again then I doubt I'd ever buy a sony product or recommend one. You will have one promoter converted into a detractor.