Sony India — Sony xperia xa bending problem by service center

Address:

Faridabad, Haryana, 121001

I have purchased a Sony Xperia XA dual on dated 26 Sept 2016 in which I found that the notification comes done automatically. For this I visited Sai Electronic Faridabad (Service center of Sony) on dated 5 Dec 2016 there they told me that it was a problem of software so they reload the software. But after reloading the problem was not resolved. Then they ask me to submit the phone. After 2 days the call me and told that the handset was got bend.
While handover the handset to your service team the handset was in OK condition & it was inspected by your service executive may times.The hand set was got bend by Service center executive.my Job Card Number is W[protected]
I have the job card also in which they have mentioned that the handset is physically ok
After this i visted service center but there is no responsible person to talk
It was come to my notice that they have close this job card number & reopen a new job card which was not received by me
it about a month ago so Please look into the matter & replace the set urgently

Regards
Rohit
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