Sony India — Sony xperia z3 mobile phone | |||||
I have purchased sony xperia z3 on 20/04/2015 from dubai market. We were at comfort that since sony is in india, we will get services for our mobile phone even india from sony being global corporate. We have purchase this premium phone spending huge amount with trust that sony will provide services globally. The phone was dropped accidentally from my hand in november 2015 and the screen got damaged. I visited sony service centre at vaishali sector 4 ghaziabad, for getting the screen changed but they refused to extend us services, since the phone was purchased from aboard, and not from india. We asked them that we are ready pay the cost the cost of replacing screen, but they refused to give us services. Since then i am not able to use the phone for last six months. I was forced to approach the local market for replacing the screen, after replacement of screen, the network of phone is not working. Please advise where can we get the phone repaired. My phone number is [protected]. Was this information helpful? | |||||
Sony India customer support has been notified about the posted complaint. | |||||
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