Address: | New Delhi, Delhi, 400604 | Website: | www.sony.co.in |
I bought the Xperia z3 one month back, enticed by the features able to take videos and photo underwater, as per advertise, Swimming pool.
4 days back, i take that phone in a water pool(clear chlorinated water).
I kept the phone in my hand only and it was not merged fully in water, only water waves strike to it.
After one minute when i click on the power button to take the picture it was dead, phone went dead immediately
I afterwards wash it with fresh water and kept it as it is.Next day i visited sony service center for repair
I was told that water testing has been done when i asked the service folks and its warranty is void.
No refund or exchange and service is given from Sony... Instead of that the service center has given the cost estimation for the repair of that product and that too very high.
Although that phone is water proof and in a warranty period and used with full care and conditions, Sony Management is not solving the problem.Please tell me to whom to contact so that i can get my problem solved. Was this information helpful? |
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