Sony India — sony xperia z5 premium

Address:

Mumbai City, Maharashtra, 400050

My phone stopped working as the phone was accidentally fallen into the water but as the phone is a water proof phone, it should be working fine. But the same was dead.

I submitted the phone in the service center at s. G. Info-tech, borivali, mumbai, india.

They told me that the phone will not be considered in warranty as the same is in water damage.

My phone is a water proof phone up-to 1 meter and 30 minutes under water, so how the phone was dead in the first place and how is the service center exclaiming that the phone cannot be claimed under warranty.