Sony India — Sony Z Ultra even it is warranty they are asking for 10500/- for replacement

Address:

Bangalore, Karnataka

I Purchase Sony Z Ultra on 19.07.2014. Last two months back the set is not working. In first few days sony service centre people rejected service telling that it is not in warrnaty but after a long discussion from sony showroom, where I purchased the mobile, they accepted warannty but now they are telling because of physical dammage the set is not working, there is no warranty claim. If we pay 10500/- again they give a new sony Z Ultra mobile. I thin they are cheating us.