Sony India — Sony z5 premium dual back door replacement and speaker

#aj#

from Vijayawada, Andhra Pradesh

Address:

Krishna, Andhra Pradesh, 520007

I have Sony z5 premium dual mobile with in warranty till 11 month 2016. I had went to service centre to repair by paying for back door broken but they are saying z5 premium dual is not repairable. We will exchange by paying 18000.we will provide demo set for exchange for 18000 what is this... Why should I pay. I had warranty.. And I am paying for back door. This is not normal set to live. It this is one of top mobile in Sony. Or I wll exchange for paying some amount for next high end mobile

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Sony India customer support has been notified about the posted complaint.