[Resolved]  Sony India — sonyliv money debited without providing service

Address:700057

Yesterday i have tried for 1 yr subscription. I have paid the amount through net banking on sonyliv website. But subscription is not reflecting in my account. But money was debited from my account. No customer supports, no live chat. Just ridiculous. I have sent mail also to their customer support team with attached payment confirmation mail. Till now no reply. 24 hrs over. They are least bother about their customers. Very poor services. Please refund my money
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Aug 6, 2021
Complaint marked as Resolved 
Sony India customer support has been notified about the posted complaint.
Aug 06, 2019
Updated by Souvik88
till now no reply from anyone. Today 6th Aug'19
Verified Support
Aug 19, 2019
Sony India Customer Care's response
Hi, we apologies for the inconvenience and delayed response. We would like to know if your issue has been resolved, please write back to [protected]@setindia.com with your registered details and we will be happy to help you.
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I made a payment with my debit card for one month subscription on sonyliv.The payment amount was successfully deducted from my bank account but no subscription was active.Please refund the amount or activate the premier subscription.
Phone number used : [protected]

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