Sony India — Supply of battery for vaio laptop

Booking for supply of Battery on an urgent basis for Vaio Laptop made on 5.4.2016 at Neosa Electronics private limited ( auhorised service centre ) vide job no :- J60818066. Assured of delivery within 7 days. Almost a month has elapsed but the delivery of product is still lying pending. Several reminders sent to expedite resolution of the issue but to no avail. Deeply aggrieved over the inordinate delay and quality of service . The stock reply curtly given ' request is under process ' . Hope the brand name ' Sony ' which spell quality and reliability is not tarnished by such atrocious and fake promise.