Sony India — this video is restricted from playing in your current geographic region

Address:	180002
Website:	sonyliv.com

Ordered By: NEEL SAGAR
Order ID: 67341563
Receipt Date: 21 Nov 2018
Billed To: Debit Card
Pack: Premium 6 Months
Expires on: 20 May 2019

Date of Incident : 23 November 2018

Because of India tour to Australia, i recently visited your sonyliv.com. As it appeared to me that the site shows 5 minutes delayed telecast of the match, you have to register first and have to buy premium package to enjoy the live services and all the other shows which are present on sonyliv.com. Then i registered into the sonyliv.com and bought the premium package for 6 months which costs INR. 299. I watched the first T20 international between India and Australia without any interruption. But due to some reasons I couldn't watch the Second T20. But when i visited the site to Watch the Highlights of the Match, it repeatedly shows this message "This video is restricted from playing in your current geographic region" and when i tried playing movies it also showed the same message.

I want this issue to be resolved as quickly as possible. I never expected this kind of services from such a big multinational company.

Regards
Neel Sagar Mengi