Sony India — touch screen issues not rectified for four times

Address:

627401

Dear sony

I bought my sony xperia xa1 eight months ago after two month the touch was not working i serviced my mobile in nearby authorised service center they give me assurance that the problem wont repeat again. But after some days again the touch issues came and i contacted my service person for rectification he serviced and get back after one month this problem repeats again and again 3 times my mobile was serviced now 4th time same issues came. I asked for my replacement but sony told me there is yellow mark on screen and so rejected my request. This was toltally your problem. You are such a great corporate company and doing bussiness world wide but you cant satisfy a customer and cheat him i lost my 20000. Thankyou

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